"One of our team leaders met with the customer this morning at one of our local stores in the area, and he accepted our apology," a Starbucks spokesperson told CBS MoneyWatch. "This kind of mistake is unacceptable, and we will take additional steps to assess what happened here and how our partners can be better."
It comes as Starbucks plans to close more than 8,000 of its company-owned stores on May 29 to conduct anti-bias training after a racially charged incident in April. The chain faced a public backlash and calls for a boycott after the arrest of two black men at a Starbucks in Philadelphia.