Verizon Landline, Cable Workers Strike In Boston
The workers represent installers, customer service employees, repairmen and other service workers.
Watch CBS News
The workers represent installers, customer service employees, repairmen and other service workers.
Mayor Marty Walsh announced a partnership with Verizon Tuesday in which the company will invest $300 million dollars in a project to build a fiber optic communications network in Boston.
Hackers have stolen contact information of Verizon business customers in the latest breach of a big company or organization.
The deadline to apply for a refund is Dec. 31.
Verizon and unions representing workers in nine states said employees will work without a contract as more negotiations are scheduled.
The contract covers employees the nine states from Massachusetts to Virginia who work for Verizon's wireline business.
Union officials say a group of Verizon employees in Massachusetts and Rhode Island have voted to authorize a strike if union negotiators determine one is necessary after their contract expires Aug. 1.
Verizon is buying AOL for about $4.4 billion, advancing the telecom's push in both mobile and advertising fields.
A woman and her baby sitting in a nearby car narrowly missed being hit by the poles that crashed down on Calvin Road in Watertown about 11 a.m.
The man was apparently mad that a Verizon worker parked his van on the grass to access the vault to do some work.
Many families bundle cable, internet, and phone services to save a bundle of cash. But a new charge is catching some customers by surprise.
Service has been restored to many of the thousands of customers impacted by a fire underneath a bridge in Lawrence.
There are many ways you can save on things like electricity. Shutting off something as simple as a computer monitor will save you a bundle.
Verizon Wireless is phasing out nearly all of its existing phone plans and replacing them with pricing schemes that lets subscribers share a monthly data allowance over as many as 10 devices.
Existing Verizon Wireless customers have a choice to make. They can stick with their current plan or switch to one of the company's Share Everything plans.
New cable-offered home security packages allow people to keep tabs on their houses over the internet.
Most carriers have already pulled the plug on unlimited data for new customers. Now, Verizon says it will start to phase out unlimited plans for existing customers.
Officials in Swampscott are trying to figure out who hacked into the Town Hall phone system.
Attorney General Martha Coakley says Verizon New England has agreed to pay more than $800,000 to resolve allegations it overcharged local communities for telephone service.
Ten Verizon workers from Massachusetts are among the 40 being fired nationwide for actions during a strike.
Forty people nationwide have been fired after last summer's contentious Verizon strike. Lisa van der Pool has that and more of the top local business headlines.
Verizon takes action against workers over an office pool.
Verizon and the Communication Workers of America have filed unfair labor charges against one another as the strike by thousands of union workers heads into its second week.
In Boston, some striking Verizon workers attempted to take their message to the top.
As thousands of Verizon landline workers took to the picket lines, the company was also dealing with at least 12 acts of sabotage.
New England Patriots rookie quarterback Drake Maye is well aware of all the outside noise regarding head coach Jerod Mayo and offensive coordinator Alex Van Pelt, and called it "B.S." after Sunday's loss to the Bills.
For the first 30 minutes of Sunday's frozen football game in Buffalo, the New England Patriots looked like a functional NFL team.
Sledding has returned to a popular hill in Wellesley, Massachusetts after a horticultural group complained the winter activity was damaging spring flowers.
The New England Patriots put up an early fight against the Bills in Week 16, but three second-half turnovers doomed their upset bid in Buffalo.
Holiday travel is in full swing with Christmas just days away and travelers at Logan Airport in Boston spent the day dealing with delays from snowy weather.
The New England Patriots put up an early fight against the Bills in Week 16, but three second-half turnovers doomed their upset bid in Buffalo.
The Krafts reportedly want to keep Jerod Mayo as head coach in 2025 unless "things go off the rails" or he loses the locker room over the final three weeks.
Sledding has returned to a popular hill in Wellesley, Massachusetts after a horticultural group complained the winter activity was damaging spring flowers.
Holiday travel is in full swing with Christmas just days away and travelers at Logan Airport in Boston spent the day dealing with delays from snowy weather.
In a year-end interview with WBZ-TV, Gov. Maura Healey had a message for the handful of Massachusetts communities that designate themselves as "sanctuary" cities for immigrants: "We are not a sanctuary state."
Minnesota Vikings legend Randy Moss will step away from his broadcasting role at ESPN "to focus on a personal health challenge," the network announced Friday.
If beauty products are on your Christmas list this year, one Massachusetts doctor is urging you to check labels for ingredients that may be hazardous to your health.
Jon Keller says an unholy union of clever tech and cultural dreck have turned brain rot into a global plague.
Minnesota Vikings legend and NFL Hall of Famer Randy Moss said he is "battling something internal" and asked for prayers on Sunday.
A new program in Boston is trying to improve the labor and delivery experience for expectant Black mothers and mothers of color, who often find their voices aren't always heard by hospital staff.
If you carry a credit card balance, beware. You'll be paying a lot more for those Christmas gifts due to rising interest rates.
A family visiting Boston left behind a videotape with precious memories in their rental car.
A Cape Cod woman reached out to the I-Team's Call for Action after struggling to get her health insurance provider to approve an overnight hospital stay for a major surgical procedure.
Detective Lieutenant Brian Tully was disciplined for failing to supervise investigators who sent inappropriate text messages during Karen Read's investigation.
WBZ-TV's I-Team has uncovered a third attempted land grab by thieves in Massachusetts, this time in West Yarmouth.
In a year-end interview with WBZ-TV, Gov. Maura Healey had a message for the handful of Massachusetts communities that designate themselves as "sanctuary" cities for immigrants: "We are not a sanctuary state."
How do you keep political drama from poisoning important relationships during the holidays?
Consumers haggle over the price of big-ticket items like homes and cars. So should they also bargain over the cost of college tuition?
Jon Keller says an unholy union of clever tech and cultural dreck have turned brain rot into a global plague.
Boston City Councilor Ed Flynn joined WBZ-TV this week for a one-on-one interview for Sunday's "Keller At Large."
Holiday shoppers his the malls on Saturday to get last-minute gifts and a little bit of holiday cheer.
A romance bookstore - the first in the Boston area - has opened its doors in Cambridge, giving fans of the genre the chance to revel in romantic reads.
Ocean State Job Lot announced this week it is taking over another Christmas Tree Shops location, this one in North Attleboro.
Massachusetts is getting closer to allowing pot cafes and other sites for social marijuana consumption.
Bertucci's has closed its Swampscott restaurant, leaving only 15 locations in Massachusetts.
Host Rachel Holt talks with their CEO about their distinct connection to Newport and what sets them apart as a "brewstillery."
Newport's Castle Hill Inn is one of the area's most coveted destinations offering visitors spectacular views, luxurious accommodations, and unique dining experiences.
Founded in 2014 with a mission of preserving, celebrating and sharing automotive history, the Audrain Automobile Museum is a must-stop destination for both car enthusiasts and Newport visitors alike.
Host Rachel Holt joins Prezza Mixologist Craig Carpenter in Boston's North End for a hot new twist on a classic cocktail that's bound to be the next big hit.
Chef Delphin Gomes joins host Rachel Holt in the test kitchen to show off his latest creations and the art of merging design with chocolate.
New England Patriots rookie quarterback Drake Maye is well aware of all the outside noise regarding head coach Jerod Mayo and offensive coordinator Alex Van Pelt, and called it "B.S." after Sunday's loss to the Bills.
For the first 30 minutes of Sunday's frozen football game in Buffalo, the New England Patriots looked like a functional NFL team.
The New England Patriots put up an early fight against the Bills in Week 16, but three second-half turnovers doomed their upset bid in Buffalo.
Bill and Steve Belichick will soon be together again in North Carolina.
Offensive lineman Cole Strange is active for Sunday's game against the Bills, and will suit up for the Patriots for the first time in over a year.
A dog trainer in Massachusetts managed to create the perfect "dog nativity scene" that's going viral on social media.
Good Samaritans came to the rescue of a 20-year-old blind cat who was seen floating on a piece of ice in Westford.
The Mount Washington Observatory shared photos of staff members hanging ten on "rime ice" formations.
A unique ATM tree in Greenfield, Massachusetts was hit by thieves in a heist.
An "odd couple" at an Animal Rescue League shelter in Boston is looking for a new home together.