Dogs, Cats & Horses Only: Southwest Changes Support & Service Animal Policies
Starting September 17, 2018, Southwest will only allow trained service dogs, cats, and miniature horses in its cabins.
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Starting September 17, 2018, Southwest will only allow trained service dogs, cats, and miniature horses in its cabins.
The airline will stop offering peanuts on all flights as of August 1.
Credit card companies are looking for new customers and they are offering some great travel bonuses to hook you in.
"It remains a somber time," CEO Gary Kelly stated.
Southwest could face questions about whether the company's low-cost business model — which puts its planes through frequent takeoffs and landings — is putting passengers at risk.
Family members they were in "unbelievable shock" after a woman with Vermont ties died aboard a Southwest Airlines flight when the engine blew.
Southwest Airlines plans to stop overbooking flights. That announcement was made Thursday by Southwest Airlines CEO Gary Kelly.
Frustrated passengers were left stranded at Logan Airport after their flight from Baltimore to Albany was diverted there overnight.
Southwest Airlines is promising not to begin charging its customers baggage fees, even as the low cost carrier is seeing profits plummet.
A day after a computer outage in Southwest Airline's system left hundreds of flights across the country cancelled, a long line of upset passengers gathered at the airline's counter at Logan Airport.
A computer outage led to a disruption of flights system-wide.
Two flight attendants were hurt during a flight from Boston to Chicago as it hit strong turbulence.
The Dallas company had been warning passengers to arrive at the airport two hours early Monday.
A Boston-bound flight was aborted late Wednesday night after an engine caught fire during takeoff.
Southwest Airlines said a woman was kicked off a plane in Chicago as it was about to depart for Manchester, N.H., after she poked a snoring man with a pen.
A pickup truck struck an empty airplane at Logan Airport early Monday morning, officials said.
A Southwest Airlines flight to Boston was diverted Thursday after an electrical smell was detected in the cabin.
Bob Diener, co-founder of Hotels.com and president and co-founder of Getaroom.com, shares 10 tips on how to save money on airfare.
Plan your next flight with this year's Air Quality Ratings to find the United States' best airlines.
The following are five tips for traveling during Thanksgiving weekend that will make your life easier.
A system-wide computer failure forced Southwest Airlines to ground its entire fleet of airplanes preparing for departures late Friday, and at least 57 flights had to be canceled.
Southwest Airlines continues to slowly build their presence at Boston's Logan airport.
Southwest is being careful to upset as few customers as possible as it integrates Air Tran flights into its operations.
Most Southwest Airlines flights at Logan Airport were on time Monday, even as the airline inspects older planes nationwide for cracks in the fuselage.
Southwest Airlines' growth at Logan Airport is expected to continue this year, despite problems caused due to an incident of aircraft skin fatigue on a flight on Friday in Arizona.
The MBTA has long displayed wait times on the boards at stations in Greater Boston, but their latest development aims to bring that convenience to the palm of your hand.
Boston police are looking for a suspicious man accused of inappropriately touching students outside Snowden International School in the Back Bay.
Joonas Korpisalo stopped 21 shots, Elias Lindholm scored the game's only goal, and the Boston Bruins beat the Utah Hockey Club 1-0 on Thursday night in their first game since the team fired coach Jim Montgomery.
While the Celtics were at the White House Thursday celebrating their championship, high school students from across Massachusetts gathered in their practice gym in Allston to discuss race, religion, and discrimination.
A red-tailed hawk is fighting for its life in Massachusetts, the latest predatory bird to fall victim to ingesting a controversial rodenticide.
How much total snow is Massachusetts forecast to get this winter? The WBZ NEXT Weather team shares their predictions.
The Boston Celtics will be welcomed to the White House by President Joe Biden on Thursday to celebrate the franchise's 18th NBA Championship.
The MBTA has long displayed wait times on the boards at stations in Greater Boston, but their latest development aims to bring that convenience to the palm of your hand.
Boston police are looking for a suspicious man accused of inappropriately touching students outside Snowden International School in the Back Bay.
Boston police are investigating the theft of $250,000 worth of jewelry from a locker at a high end spa and salon in Copley Square Tuesday afternoon.
The FDA sent a warning letter flagging "significant violations" of manufacturing regulations for Tom's of Maine toothpaste.
Cheese processed at plant in Lena, Illinois, may be tainted by bacteria that can cause serious and fatal infections.
Young or old, Democrat or Republican, a majority of Americans say this presidential election is stressing them out.
Researchers at a Massachusetts hospital have discovered a new sign that could indicate whether someone has a concussion and it's literally a shaking of the head.
Several hospitals have failed to come to an agreement with the second-largest health insurer in Massachusetts, Point32Health.
Detective Lieutenant Brian Tully was disciplined for failing to supervise investigators who sent inappropriate text messages during Karen Read's investigation.
WBZ-TV's I-Team has uncovered a third attempted land grab by thieves in Massachusetts, this time in West Yarmouth.
Pink cocaine has reportedly made its way to the Boston area, federal investigators told WBZ-TV's I-Team.
Some Winthrop residents are pushing back against a law requiring Massachusetts communities with T access to allow the development of multifamily units to help with the housing crunch. All of it now could soon be up to voters to decide.
A Springfield man says he gave police evidence that points to another suspect in the Boston Strangler investigation - not Albert DeSalvo.
Now that Question 2 has passed, removing MCAS as a graduation requirement in Massachusetts schools, what are the standards for high school graduation?
Massachusetts voters approved ballot questions on the auditor's authority and the MCAS, but lawmakers may still tinker with them.
Donald Trump won 75 cities and towns in Massachusetts in the 2024 election. Eleven of them voted Democrat four years ago.
If you were looking for surprises, the 2024 election likely wasn't for you.
John Deaton said he believes Sen. Elizabeth Warren is creating divisiveness in the state
The maker of Bell's Seasoning says its stuffing won't be in stores for Thanksgiving this year.
The Museum of Ice Cream will open its doors this December in Boston's Seaport neighborhood.
It appears Tree House Brewing Company has big plans to expand in Boston, according to filings with the city.
Here's where to find Veterans Day 2024 free food offers and discounts at restaurants in Massachusetts.
Seven Stop & Shop stores in Massachusetts will be closing permanently on Oct. 31.
Host Rachel Holt talks with their CEO about their distinct connection to Newport and what sets them apart as a "brewstillery."
Newport's Castle Hill Inn is one of the area's most coveted destinations offering visitors spectacular views, luxurious accommodations, and unique dining experiences.
Founded in 2014 with a mission of preserving, celebrating and sharing automotive history, the Audrain Automobile Museum is a must-stop destination for both car enthusiasts and Newport visitors alike.
Host Rachel Holt joins Prezza Mixologist Craig Carpenter in Boston's North End for a hot new twist on a classic cocktail that's bound to be the next big hit.
Chef Delphin Gomes joins host Rachel Holt in the test kitchen to show off his latest creations and the art of merging design with chocolate.
Joonas Korpisalo stopped 21 shots, Elias Lindholm scored the game's only goal, and the Boston Bruins beat the Utah Hockey Club 1-0 on Thursday night in their first game since the team fired coach Jim Montgomery.
The Boston Celtics will be welcomed to the White House by President Joe Biden on Thursday to celebrate the franchise's 18th NBA Championship.
Cole Strange is back at practice for the New England Patriots, and detailed his frustrating recovery from a right knee injury that has sidelined him for nearly a year.
The New England Patriots will make their annual trip to South Beach this weekend to take on the Miami Dolphins.
Bruins GM Don Sweeney said "change is hard," but he believes it was the right time to fire head coach Jim Montgomery as the team struggles early in the season.
Researchers spotted a right whale in Cape Cod Bay exhibiting behavior that is typically seen later in the season.
The Lizzie Borden House in Fall River has landed on USA Today's Top 10 list of the best haunted hotels.
New York City is officially legalizing jaywalking. Is it time for Boston to do the same?
Boston is looking to give new life to the historic bear dens in Franklin Park.
The massive comet that's starting to become visible in the night sky won't stick around for too long.