Southwest Airlines ends open seating, introduces red-eye flights
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
Watch CBS News
The Dallas-based airline is putting an end to its open seating policy, will begin offering premium seating and is introducing redeye flight options.
The Federal Aviation Administration is investigating a Southwest Airlines passenger flight that plunged within several hundred feet of the ocean off Hawaii in April.
The discount carrier, which has long withheld its fares from travel sites, said it wants to extend the reach of Southwest.com.
A JetBlue flight was forced to abort takeoff due to another aircraft attempting to cross the runway at Washington Reagan National Airport.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
Hundreds of Southwest Airlines flights were delayed after technical issues that prompted the airline to temporarily halt its operations on Tuesday morning.
The proposed legislation also includes a limit on fees for baggage and seating.
WBZ TV's Anna Meiler reports.
Southwest Airlines may be back on a normal flight schedule, but there's still plenty of lost luggage keeping passengers angry.
Attleboro's Bluefish Swim Club rented a charter bus to get to Alabama for a week of training after their flight was canceled.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
The Southwest counter and baggage claim at Logan Airport was quiet Wednesday morning after most of the airline's flights were canceled.
WBZ TV's Katrina Kincade reports.
WBZ TV's Katrina Kincade reports.
WBZ TV's Katrina Kincade reports.
The Department of Transportation is looking into why hundreds of Southwest Airlines passengers were suddenly left stranded Monday and Tuesday.
Turbulence, which causes planes to suddenly jolt while in flight, is considered a fairly normal occurrence.
Some Southwest flights at Boston's Logan Airport were delayed or canceled on Tuesday.
This seems to be a more lax policy than some of the other airlines.
Boston recorded a peak wind gust of 70 mph during the historically strong October storm.
A Mansfield man is being charged with interfering with a Southwest Airlines flight attendant, causing the pilots to make an unscheduled stop in Nebraska.
Southwest Airlines continues to grapple with an "operational emergency."
Airline employees reportedly made mistakes that caused pilots to compute the wrong weight of planes at takeoffs.
The airport said there was no impact to operations at this time.
Southwest Airlines has begun raising domestic fares as it struggles to rein in an unexpected jump in expenses.
While the Celtics were at the White House Thursday celebrating their championship, high school students from across Massachusetts gathered in their practice gym in Allston to discuss race, religion, and discrimination.
A red-tailed hawk is fighting for its life in Massachusetts, the latest predatory bird to fall victim to ingesting a controversial rodenticide.
How much total snow is Massachusetts forecast to get this winter? The WBZ NEXT Weather team shares their predictions.
As teacher strikes continue in three North Shore communities in Massachusetts, non-union employees at the schools like bus drivers and cafeteria workers are still hard at work.
The Boston Celtics will be welcomed to the White House by President Joe Biden on Thursday to celebrate the franchise's 18th NBA Championship.
How much total snow is Massachusetts forecast to get this winter? The WBZ NEXT Weather team shares their predictions.
The Boston Celtics will be welcomed to the White House by President Joe Biden on Thursday to celebrate the franchise's 18th NBA Championship.
Boston police are investigating the theft of $250,000 worth of jewelry from a locker at a high end spa and salon in Copley Square Tuesday afternoon.
A red-tailed hawk is fighting for its life in Massachusetts, the latest predatory bird to fall victim to ingesting a controversial rodenticide.
As teacher strikes continue in three North Shore communities in Massachusetts, non-union employees at the schools like bus drivers and cafeteria workers are still hard at work.
The FDA sent a warning letter flagging "significant violations" of manufacturing regulations for Tom's of Maine toothpaste.
Cheese processed at plant in Lena, Illinois, may be tainted by bacteria that can cause serious and fatal infections.
Young or old, Democrat or Republican, a majority of Americans say this presidential election is stressing them out.
Researchers at a Massachusetts hospital have discovered a new sign that could indicate whether someone has a concussion and it's literally a shaking of the head.
Several hospitals have failed to come to an agreement with the second-largest health insurer in Massachusetts, Point32Health.
Detective Lieutenant Brian Tully was disciplined for failing to supervise investigators who sent inappropriate text messages during Karen Read's investigation.
WBZ-TV's I-Team has uncovered a third attempted land grab by thieves in Massachusetts, this time in West Yarmouth.
Pink cocaine has reportedly made its way to the Boston area, federal investigators told WBZ-TV's I-Team.
Some Winthrop residents are pushing back against a law requiring Massachusetts communities with T access to allow the development of multifamily units to help with the housing crunch. All of it now could soon be up to voters to decide.
A Springfield man says he gave police evidence that points to another suspect in the Boston Strangler investigation - not Albert DeSalvo.
Now that Question 2 has passed, removing MCAS as a graduation requirement in Massachusetts schools, what are the standards for high school graduation?
Massachusetts voters approved ballot questions on the auditor's authority and the MCAS, but lawmakers may still tinker with them.
Donald Trump won 75 cities and towns in Massachusetts in the 2024 election. Eleven of them voted Democrat four years ago.
If you were looking for surprises, the 2024 election likely wasn't for you.
John Deaton said he believes Sen. Elizabeth Warren is creating divisiveness in the state
The maker of Bell's Seasoning says its stuffing won't be in stores for Thanksgiving this year.
The Museum of Ice Cream will open its doors this December in Boston's Seaport neighborhood.
It appears Tree House Brewing Company has big plans to expand in Boston, according to filings with the city.
Here's where to find Veterans Day 2024 free food offers and discounts at restaurants in Massachusetts.
Seven Stop & Shop stores in Massachusetts will be closing permanently on Oct. 31.
Host Rachel Holt talks with their CEO about their distinct connection to Newport and what sets them apart as a "brewstillery."
Newport's Castle Hill Inn is one of the area's most coveted destinations offering visitors spectacular views, luxurious accommodations, and unique dining experiences.
Founded in 2014 with a mission of preserving, celebrating and sharing automotive history, the Audrain Automobile Museum is a must-stop destination for both car enthusiasts and Newport visitors alike.
Host Rachel Holt joins Prezza Mixologist Craig Carpenter in Boston's North End for a hot new twist on a classic cocktail that's bound to be the next big hit.
Chef Delphin Gomes joins host Rachel Holt in the test kitchen to show off his latest creations and the art of merging design with chocolate.
The Boston Celtics will be welcomed to the White House by President Joe Biden on Thursday to celebrate the franchise's 18th NBA Championship.
Cole Strange is back at practice for the New England Patriots, and detailed his frustrating recovery from a right knee injury that has sidelined him for nearly a year.
The New England Patriots will make their annual trip to South Beach this weekend to take on the Miami Dolphins.
Bruins GM Don Sweeney said "change is hard," but he believes it was the right time to fire head coach Jim Montgomery as the team struggles early in the season.
The defending NBA champions held off the league's hottest team on Tuesday night in Boston.
Researchers spotted a right whale in Cape Cod Bay exhibiting behavior that is typically seen later in the season.
The Lizzie Borden House in Fall River has landed on USA Today's Top 10 list of the best haunted hotels.
New York City is officially legalizing jaywalking. Is it time for Boston to do the same?
Boston is looking to give new life to the historic bear dens in Franklin Park.
The massive comet that's starting to become visible in the night sky won't stick around for too long.