Customers have soured on self-checkout, and Drexel University study says there's proof
The Drexel University study found that "regular checkout" makes customers more loyal to a store and more likely to revisit than self-checkout.
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The Drexel University study found that "regular checkout" makes customers more loyal to a store and more likely to revisit than self-checkout.
Pennsylvania-based The Hershey Company is facing a lawsuit seeking $5 million in damages over the wrappers on Reese's peanut butter candies.
Tactical teams converged on an area near their search perimeter after an aircraft had picked up a heat signal overnight.
Wakefern Food Corporation is recalling Bowl & Basket chicken noodle soup sold at ShopRite and The Fresh Grocer because it may contain milk.
Thousands of people from around the world made the journey to see Punxsutawney Phil make his forecast.
Pennsylvania State Police have determined that a woman with Massachusetts ties who hadn't been heard from in decades is "alive and well" and not the victim of a 42-year-old cold case murder.
Prosecutors say a 19-year-old Pennsylvania college freshman and lacrosse player who died from blunt-force head injuries had been drinking alcohol and likely fell in his dorm room and hit his head.
An investigation is underway after a Massachusetts teen attending Lafayette College in Pennsylvania as a lacrosse recruit died Monday evening.
They traveled all the way to Reading, Pennsylvania to take 26-year-old Richie Winters into custody after they said he scammed a victim out of over $8,200 while pretending to be her grandson.
A modern-day cattle rustler is serving more than three years in jail after pleading guilty to wire fraud in connection with a scheme to defraud 13 ranchers out of more than $2 million.
Family friendly guide to the "Sweetest Place on Earth," Hershey, Pennsylvania.
A Nashville teen has been arrested on a state terrorism charge after being accused of threatening schools in Massachusetts and three other states.
A medical company sales representative was charged with stealing more than $350,000 worth of human skin over a period of several years.
A man on the Massachusetts State Police "most wanted" list in connection with a 1995 murder is behind bars in Pennsylvania.
Two young children who were the focus of an Amber Alert and possibly headed towards Massachusetts were found safe in Philadelphia Friday morning.
The early colonial settlements along the Eastern seaboard, including Boston, Charleston, New York, Philadelphia and Washington, DC, are among the best places for an historic vacation in the US.
The man behind the wheel of the tour bus that slammed into an overpass in Boston Saturday night may have been distracted.
From the East Coast to the West Coast, recycling is a big issue for local governments.
Authorities have finally identified a man found murdered on a Pennsylvania highway 44 years ago as a Marine from Lawrence, Massachusetts.
There are many Americans who do not have a government issued ID. In our country there is no requirement to carry ID. If you do not have a government ID, that does not make you a criminal. That does not make you unworthy of voting.
Pennsylvania Republicans have betrayed their country and devised a scheme to potentially disqualify nearly one tenth of the states' electorate.
Republican Pennsylvania State Representative Mike Turzai gives away true intent of Republicans' new voter ID laws.
A toolshed at a western Pennsylvania campground was an unlikely place to dig up remembrances of a decades-old shipwreck that killed seven New England fishermen.
The media did a hack-job on a political story to make a politician on "the right" look stupid.
Harvard remained atop the Ivy League after beating up on Penn.
There's a high risk for ice and power outages in parts of Massachusetts and the chance of another snowstorm headed our way later this week.
Several inches of snow has begun to coat areas throughout Massachusetts from a storm Saturday night into Sunday.
Dylan Larkin scored the go-ahead goal in the second period and the United States beat Canada 3-1 in the 4 Nations Face-Off on Saturday night, wrapping up a spot in the championship game by winning a game that started with three fights in nine seconds and was played at a blistering pace with physicality throughout.
"Now it's time to do what I got to do to get myself better and get myself more time, however you want to look at it," Jenks told MLB.com in an interview. "I'll tell you one thing: I'm not going to die here in Portugal."
Parking bans and snow emergencies are being announced for Massachusetts communities ahead of a forecast calling for snow and ice Saturday night into Sunday.
There's a high risk for ice and power outages in parts of Massachusetts and the chance of another snowstorm headed our way later this week.
Churches across Massachusetts and New Hampshire have closed or canceled services because of Saturday night's snow and ice storm. Some have also moved their services online.
Parking bans and snow emergencies are being announced for Massachusetts communities ahead of a forecast calling for snow and ice Saturday night into Sunday.
Several inches of snow has begun to coat areas throughout Massachusetts from a storm Saturday night into Sunday.
It's hard to believe, but it's been a decade since the Boston's record-breaking winter in 2015.
There is a "high severity" of flu cases nationwide for the first time in several years, according to the CDC.
Valentine's Day is upon us and even if you have a special someone, is your relationship a good one? Researchers in Sweden have designed a "Valentine's Scale" to help you determine the quality of your connection.
A new CDC report shows an outbreak of bird flu among U.S. dairy and poultry workers, renewing concerns among dogwalkers and hikers in Massachusetts about how safe it is to be outdoors.
As some retail pharmacies have struggled to stay open, especially in diverse neighborhoods in Boston, community health centers are stepping up to fill the void.
While couples get ready to celebrate Valentine's Day, others are reminded love isn't always chocolate and roses, as medical research shows that heartbreak can actually change the structure of your heart.
Gov. Maura Healey is moving to close a state-run hospital in Canton that is home to dozens of kids with special needs.
The CBS data team found near midair collisions are on the rise in the U.S.
A truck driver was fined $210 for a crash that caused more than a million dollars in damage.
If you carry a credit card balance, beware. You'll be paying a lot more for those Christmas gifts due to rising interest rates.
A family visiting Boston left behind a videotape with precious memories in their rental car.
Officials in Miami Beach are releasing an unusual ad campaign to keep the rowdy crowds away as this year's spring break approaches.
Josh Kraft is challenging Mayor Michelle Wu in the 2025 Boston Mayoral election, and in his first Sunday TV public-affairs interview, Kraft sketched out some details of what he'd do differently from the first-term incumbent.
Super Bowl LIX has an unprecedented number of high-priced ads catering to women.
Massachusetts Senate President Karen Spilka talked to WBZ-TV about the ongoing dispute between state auditor Diana DiZoglio and legislative leaders
Robert F. Kennedy Jr., the controversial choice for Secretary of Health and Human Services, faced tough questions from Massachusetts and New Hampshire senators on vaccines and abortion at his confirmation hearing.
Credit card skimming devices were found at four Trucchi's Supermarkets locations in Massachusetts this week.
With Valentine's Day just one day away, florists in Massachusetts are in crunch mode as they prepare bouquets of flowers for one of their busiest days of the year.
Fabric and crafts retailer Joann has announced it will be closing approximately 500 stores nationwide, almost a year after filing for bankruptcy.
Valentine's Day shoppers seeking chocolates are getting sticker shock.
President Donald Trump has said he will implement a 25% tariff on all steel and aluminum imports beginning in March. One Lowell company says it supports the move.
Host Rachel Holt talks with their CEO about their distinct connection to Newport and what sets them apart as a "brewstillery."
Newport's Castle Hill Inn is one of the area's most coveted destinations offering visitors spectacular views, luxurious accommodations, and unique dining experiences.
Founded in 2014 with a mission of preserving, celebrating and sharing automotive history, the Audrain Automobile Museum is a must-stop destination for both car enthusiasts and Newport visitors alike.
Host Rachel Holt joins Prezza Mixologist Craig Carpenter in Boston's North End for a hot new twist on a classic cocktail that's bound to be the next big hit.
Chef Delphin Gomes joins host Rachel Holt in the test kitchen to show off his latest creations and the art of merging design with chocolate.
Dylan Larkin scored the go-ahead goal in the second period and the United States beat Canada 3-1 in the 4 Nations Face-Off on Saturday night, wrapping up a spot in the championship game by winning a game that started with three fights in nine seconds and was played at a blistering pace with physicality throughout.
"Now it's time to do what I got to do to get myself better and get myself more time, however you want to look at it," Jenks told MLB.com in an interview. "I'll tell you one thing: I'm not going to die here in Portugal."
A senior basketball player at Tabor Academy in Massachusetts has overcome numerous injuries throughout her high school career to end up becoming one of the best players in the country.
With Alex Bregman in the mix, the Boston Red Sox will field an extremely intriguing and potentially solid team in 2025.
Alex Bregman has not yet officially signed with the Boston Red Sox, but he's already joined his new team for Spring Training.
A UMass student who was initially denied a $10,000 prize after making a half-court shot will be getting the money after all.
A hawk was hit by a driver on 495 in Chelmsford and got stuck in the SUV's grille.
Why are there giant pink inflatable sculptures in downtown Boston? It's part of a new art installation.
Centuries-old angels have been uncovered at the Old North Church in Boston, made famous by Paul Revere's midnight ride.
A dog trainer in Massachusetts managed to create the perfect "dog nativity scene" that's going viral on social media.