Watertown Dunkin' creates "Cheers-like" environment to inspire customers
A manager at a Dunkin' in Watertown is going above and beyond to make every customer feel like they're at "Cheers."
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A manager at a Dunkin' in Watertown is going above and beyond to make every customer feel like they're at "Cheers."
An employee at one Massachusetts Dunkin' location is going above and beyond to make every customer feel like they are at Cheers, where everybody knows their name. WBZ-TV's Lisa Hughes reports.
Using artificial intelligence, a doctor at Brigham and Women's Hospital has developed a tool that identifies patients at risk for intimate partner violence.
When a Woburn teenager noticed that the offerings at his local food pantry didn't reflect the diversity of his community, he launched an initiative to change that.
When a Woburn teenager noticed that the offerings at his local food pantry didn't reflect the diversity of his community, he launched an initiative to change that. WBZ-TV's Lisa Hughes reports.
Bridgette Wallace is the founder of G(Code), an organization providing women and non-binary people of color ages 18-25 with an opportunity to learn tech skills.
Bridgette Wallace is the founder of G(Code), an organization providing women and non-binary people of color ages 18-25 with an opportunity to learn tech skills. WBZ-TV's Lisa Hughes reports.
Yellow Tulip Project ambassadors in Plymouth Community Intermediate School are on a mission to destigmatize mental health care and people are noticing.
Mary Mazzio aims to effect social change by focusing on what connects people. WBZ-TV's Lisa Hughes reports.
Mary Mazzio aims to effect social change by focusing on what connects people.
Reverend Laura Everett, Executive Director of the Massachusetts Council of Churches, believes her calling is the work of repair.
Reverend Laura Everett, Executive Director of the Massachusetts Council of Churches, believes her calling is the work of repair. WBZ-TV's Lisa Hughes reports.
Olivia Zhang wasn't alive when Princess Diana died, but the 18-year-old draws inspiration from Diana's legacy of service.
Dr. Jim O'Connell has dedicated much of his long career to caring for people living on the streets of Boston.
Dr. Jim O'Connell loves his job and is compassionate about the people he serves. WBZ-TV's Paul Burton reports.
At a time when many chefs with Jody Adams' longevity are scaling back or retiring, she is diving into a new adventure.
At a time when many chefs with Jody Adams' longevity are scaling back or retiring, she is diving into a new adventure. WBZ-TV's Lisa Hughes reports.
What started with an idea to show the world how a good boss treats his workers has evolved into an effort to help people break the cycle of homelessness and addiction. WBZ-TV's Lisa Hughes reports.
With thousands of Haitian people moving into Massachusetts and migrant shelters filling up, Dr. Ridiane Denis felt compelled to help.
With thousands of Haitian people moving into Massachusetts and migrant shelters filling up, Dr. Ridiane Denis felt compelled to help. WBZ-TV's Lisa Hughes reports.
Michael Blakely says producing the ball gives him hope as it celebrates the community's strength, resilience, and positivity.
Lucy Perez has spent the last year working on an extensive report that highlights inequity in women's health care, dubbed the women's health gap, and presents solutions as well.
A Boston Children's Hospital lab is working on creating a drug specifically for a boy fighting an incredibly rare disease.
WBZ Change Maker Tom O'Keefe has received a new kidney from his Stride for Stride teammate.
Content creator and author Vivian Tu, also known as "Your Rich BFF," is helping people live better, fuller financial lives.
Schools in three Massachusetts communities are closed yet again, and the pressure is mounting for striking teachers and their school committees to reach contract deals.
Residents in two Massachusetts communities are dealing with discolored water coming out of their pipes and they said it's the latest issue in a years' long process to get clean water.
A new Massachusetts law gives companies like Ticketmaster more control over who you can sell sports or concert tickets to if you can't make it to the game or show.
During a time when many Americans feel the country is more divided than united, residents of Melrose came together Wednesday, Nov. 20, for Random Acts of Kindness day.
As rain is in the forecast for much of Massachusetts on Thursday, those on the North Shore and Merrimack Valley are welcoming the relief from the wildfire smoke that's been heavy for them this week.
Residents in two Massachusetts communities are dealing with discolored water coming out of their pipes and they said it's the latest issue in a years' long process to get clean water.
There is finally significant rain in the forecast for the drought in Massachusetts. Some towns might even see a little snow.
Schools in three Massachusetts communities are closed yet again, and the pressure is mounting for striking teachers and their school committees to reach contract deals.
A new Massachusetts law gives companies like Ticketmaster more control over who you can sell sports or concert tickets to if you can't make it to the game or show.
Some fires in Massachusetts saw "major growth" as drought conditions persist.
The FDA sent a warning letter flagging "significant violations" of manufacturing regulations for Tom's of Maine toothpaste.
Cheese processed at plant in Lena, Illinois, may be tainted by bacteria that can cause serious and fatal infections.
Young or old, Democrat or Republican, a majority of Americans say this presidential election is stressing them out.
Researchers at a Massachusetts hospital have discovered a new sign that could indicate whether someone has a concussion and it's literally a shaking of the head.
Several hospitals have failed to come to an agreement with the second-largest health insurer in Massachusetts, Point32Health.
Detective Lieutenant Brian Tully was disciplined for failing to supervise investigators who sent inappropriate text messages during Karen Read's investigation.
WBZ-TV's I-Team has uncovered a third attempted land grab by thieves in Massachusetts, this time in West Yarmouth.
Pink cocaine has reportedly made its way to the Boston area, federal investigators told WBZ-TV's I-Team.
Some Winthrop residents are pushing back against a law requiring Massachusetts communities with T access to allow the development of multifamily units to help with the housing crunch. All of it now could soon be up to voters to decide.
A Springfield man says he gave police evidence that points to another suspect in the Boston Strangler investigation - not Albert DeSalvo.
Now that Question 2 has passed, removing MCAS as a graduation requirement in Massachusetts schools, what are the standards for high school graduation?
Massachusetts voters approved ballot questions on the auditor's authority and the MCAS, but lawmakers may still tinker with them.
Donald Trump won 75 cities and towns in Massachusetts in the 2024 election. Eleven of them voted Democrat four years ago.
If you were looking for surprises, the 2024 election likely wasn't for you.
John Deaton said he believes Sen. Elizabeth Warren is creating divisiveness in the state
The maker of Bell's Seasoning says its stuffing won't be in stores for Thanksgiving this year.
The Museum of Ice Cream will open its doors this December in Boston's Seaport neighborhood.
It appears Tree House Brewing Company has big plans to expand in Boston, according to filings with the city.
Here's where to find Veterans Day 2024 free food offers and discounts at restaurants in Massachusetts.
Seven Stop & Shop stores in Massachusetts will be closing permanently on Oct. 31.
Host Rachel Holt talks with their CEO about their distinct connection to Newport and what sets them apart as a "brewstillery."
Newport's Castle Hill Inn is one of the area's most coveted destinations offering visitors spectacular views, luxurious accommodations, and unique dining experiences.
Founded in 2014 with a mission of preserving, celebrating and sharing automotive history, the Audrain Automobile Museum is a must-stop destination for both car enthusiasts and Newport visitors alike.
Host Rachel Holt joins Prezza Mixologist Craig Carpenter in Boston's North End for a hot new twist on a classic cocktail that's bound to be the next big hit.
Chef Delphin Gomes joins host Rachel Holt in the test kitchen to show off his latest creations and the art of merging design with chocolate.
Bruins GM Don Sweeney said "change is hard," but he believes it was the right time to fire head coach Jim Montgomery as the team struggles early in the season.
The defending NBA champions held off the league's hottest team on Tuesday night in Boston.
The Boston Bruins have fired head coach Jim Montgomery after a sluggish start to the season.
The Boston Celtics will welcome the undefeated Cleveland Cavaliers to TD Garden on Tuesday night, a highly anticipated early-season showdown between the two best teams in the Eastern Conference.
Mathieu Olivier scored short-handed in a three-goal first period that ended with the Boston fans booing their own team off the ice, and the last-place Columbus Blue Jackets beat the Bruins 5-1 on Monday night.
Researchers spotted a right whale in Cape Cod Bay exhibiting behavior that is typically seen later in the season.
The Lizzie Borden House in Fall River has landed on USA Today's Top 10 list of the best haunted hotels.
New York City is officially legalizing jaywalking. Is it time for Boston to do the same?
Boston is looking to give new life to the historic bear dens in Franklin Park.
The massive comet that's starting to become visible in the night sky won't stick around for too long.