Couple struggling to claim $11,000 from Find Mass. Money gets help from I-Team
The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
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The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
Emails mistakenly sent to the I-Team show GE was unwilling to replace a Massachusetts woman’s defective range. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
A Mansfield woman reached out to the I-Team's Call for Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo.
A Mansfield woman reached out to the I-Team's Call For Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo. WBZ-TV’s Cheryl Fiandaca reports.
A Massachusetts couple spent thousands of dollars on first class airline tickets to California. When they needed a refund they had to contact Call for Action.
A Cape Cod couple spent more than $4,000 on first class airline tickets but got sick a few days before the trip. WBZ chief investigator Cheryl Fiandaca reports.
When a Braintree woman signed up for a deal with a new cellphone service provider, it included receiving a gift card for her old cellphones.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, buying the latest model with all the bells and whistles. But he says the door was defective. WBZ-TV Chief Investigative Officer Cheryl Fiandaca reports.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
A New Hampshire man's concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team's Call for Action for help.
A New Hampshire man’s concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team’s Call for Action for help. WBZ-TV's Cheryl Fiandaca reports.
A Leominster family planned to go to Nigeria, but after spending nearly $8,000 on tickets, they had to cancel the trip. WBZ-TV's Cheryl Fiandaca reports.
A family visiting Boston left behind a videotape with precious memories in their rental car.
A family visiting Boston left behind a videotape with precious memories in their rental car. WBZ-TV's Cheryl Fiandaca reports.
A Cape Cod woman reached out to the I-Team's Call for Action after struggling to get her health insurance provider to approve an overnight hospital stay for a major surgical procedure. WBZ-TV's Cheryl Fiandaca reports.
An 84-year-old Navy veteran paid a shop thousands of dollars for a headstone. Two years later he still had nothing, until he reached out to WBZ's Call For Action.
The I-Team's Call for Action helped a Massachusetts Navy veteran who waited more than two years to get a cemetery headstone installed on his grave plot.
The I-Team's Call for Action helped an Ipswich woman who spent years trying to get to the bottom of a mistake that was affecting her credit score.
The I-Team's Call for Action came to the aid of a Waltham woman who paid thousands for a procedure to help her lose fat.
A couple tried for six months to get back the money that was taken out of their account after their infant son died. WBZ-TV's Cheryl Fiandaca reports.
A college student was shocked when she got a notification on her cellphone that her life savings was gone. WBZ-TV's Cheryl Fiandaca reports.
Thomas Pak had a bad feeling when he got a notification on his phone about his credit score plummeting.
WBZ TV's Courtney Cole reports.
A New Hampshire man found out the hard way that his international phone plan does not work on cruise ships.
City leaders in Salem, Massachusetts are considering increasing the fines for property owners who don't clear sidewalks after a snowstorm.
An igloo has popped up in the backyard of a South Boston property and it's taking the neighborhood and internet by storm.
The BAA announced that Suni Williams, a Needham, Massachusetts native and NASA astronaut, is the 2026 Patriots' Award recipient and will run the 2026 Boston Marathon.
As frigid temperatures wracked Massachusetts this week, one business owner in Brighton arrived at his storefront to find it flooded.
Massachusetts U.S. Attorney Leah Foley touted her office's successes including an 80% increase in cases charged compared to the previous year.
A retired Gloucester firefighter has died after being struck by a police cruiser in Lowell last Thursday.
The iconic Sunrise Bakery, a longtime staple known for Portuguese baked goods, was destroyed in a fire in New Bedford.
Massachusetts U.S. Attorney Leah Foley touted her office's successes including an 80% increase in cases charged compared to the previous year.
As frigid temperatures wracked Massachusetts this week, one business owner in Brighton arrived at his storefront to find it flooded.
An igloo has popped up in the backyard of a South Boston property and it's taking the neighborhood and internet by storm.
There's a new drug that can help early morning shift workers stay awake and alert, a study out of Boston found.
As millions of Americans struggle with paying for health care, doctors and health experts discuss how medical care is being eroded by insurers denying necessary tests and treatment, making it "more difficult to be healthy in the United States."
Flu cases are rising rapidly, especially among kids in Boston, where hospitalizations of children under five have increased 150% over the last two weeks.
Four children have died from the flu in Massachusetts so far this season, public health officials say.
Fewer people in Massachusetts are getting their seasonal flu and COVID vaccinations as the number of respiratory infections in the state continues to rise.
The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
Four Massachusetts State Police instructors have been charged following an investigation into the 2024 death of state police recruit Enrique Delgado-Garcia.
After I-Team reports about a Foxboro woman's frustration with her GE gas range, the company has agreed to give her a refund.
It took Aaron Braun years to get more than 93,000 Dunkin' rewards points, but after a policy change he's left with a fraction of that.
In the last three years, the Better Business Bureau has received thousands of complaints about GE.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
Two more movie theater chains are closing locations in Massachusetts. Experts say megaplexes need to make major changes.
The Neiman Marcus store at Copley Place in Boston is closing, Saks Global announced.
Raising Cane's claims a Boston landlord has threatened to evict one of its locations in the Back Bay because the restaurant "smells like chicken fingers."
The Kowloon is coming to Revere Beach.
Panera, Zipcar and Thermo Fisher are all closing facilities or offices in Massachusetts.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
Payton Pritchard scored 26 points and the Boston Celtics rolled past the Chicago Bulls 124-105 on Wednesday night in the final game for both teams before the All-Star break.
A close family friend tells CBS News about the Olympic dream Team USA skater Maxim Naumov shared with his parents, and how "he did it."
Maxim Naumov's score Tuesday was enough to make it through the short program, giving him another opportunity to perform when the men's free skate takes place Friday night.
Head coach Mike Vrabel held his final news conference of the season at Gillette Stadium on Tuesday.
Quarterback Drake Maye confirmed during his final news conference of the season that he did injure his throwing shoulder during the AFC Championship Game.
Raising Cane's claims a Boston landlord has threatened to evict one of its locations in the Back Bay because the restaurant "smells like chicken fingers."
A tegu lizard was found buried beneath the snow in Providence, Rhode Island.
A gathering of North Atlantic right whales off Massachusetts over the weekend appears to have set a new monthly record.
A rocketship on a downtown Boston roof is part of the new Winteractive 2026 public art installation.
The overpowering scent of Dunkin' donuts in the air has some Haverhill residents complaining.