Couple struggling to claim $11,000 from Find Mass. Money gets help from I-Team
The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
Watch CBS News
The ads for the Find Mass Money website in Massachusetts make it seem easy. But one couple struggled to get their $11,000.
Emails mistakenly sent to the I-Team show GE was unwilling to replace a Massachusetts woman’s defective range. WBZ-TV Chief Investigator Cheryl Fiandaca reports.
A Mansfield woman reached out to the I-Team's Call for Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo.
A Mansfield woman reached out to the I-Team's Call For Action after a package of meaningful T-shirts from her daughter's younger years ended up in limbo. WBZ-TV’s Cheryl Fiandaca reports.
A Massachusetts couple spent thousands of dollars on first class airline tickets to California. When they needed a refund they had to contact Call for Action.
A Cape Cod couple spent more than $4,000 on first class airline tickets but got sick a few days before the trip. WBZ chief investigator Cheryl Fiandaca reports.
When a Braintree woman signed up for a deal with a new cellphone service provider, it included receiving a gift card for her old cellphones.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, but he says the door was defective.
A man in Revere, Massachusetts spent thousands of dollars on a new refrigerator, buying the latest model with all the bells and whistles. But he says the door was defective. WBZ-TV Chief Investigative Officer Cheryl Fiandaca reports.
Despite paying her insurance company $125,000 in premiums, a 92-year-old's claim was initially denied.
A New Hampshire man's concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team's Call for Action for help.
A New Hampshire man’s concert tickets purchased on StubHub were stolen by hackers. He reached out to the I-Team’s Call for Action for help. WBZ-TV's Cheryl Fiandaca reports.
A Leominster family planned to go to Nigeria, but after spending nearly $8,000 on tickets, they had to cancel the trip. WBZ-TV's Cheryl Fiandaca reports.
A family visiting Boston left behind a videotape with precious memories in their rental car.
A family visiting Boston left behind a videotape with precious memories in their rental car. WBZ-TV's Cheryl Fiandaca reports.
A Cape Cod woman reached out to the I-Team's Call for Action after struggling to get her health insurance provider to approve an overnight hospital stay for a major surgical procedure. WBZ-TV's Cheryl Fiandaca reports.
An 84-year-old Navy veteran paid a shop thousands of dollars for a headstone. Two years later he still had nothing, until he reached out to WBZ's Call For Action.
The I-Team's Call for Action helped a Massachusetts Navy veteran who waited more than two years to get a cemetery headstone installed on his grave plot.
The I-Team's Call for Action helped an Ipswich woman who spent years trying to get to the bottom of a mistake that was affecting her credit score.
The I-Team's Call for Action came to the aid of a Waltham woman who paid thousands for a procedure to help her lose fat.
A couple tried for six months to get back the money that was taken out of their account after their infant son died. WBZ-TV's Cheryl Fiandaca reports.
A college student was shocked when she got a notification on her cellphone that her life savings was gone. WBZ-TV's Cheryl Fiandaca reports.
Thomas Pak had a bad feeling when he got a notification on his phone about his credit score plummeting.
WBZ TV's Courtney Cole reports.
A New Hampshire man found out the hard way that his international phone plan does not work on cruise ships.
"Bob's Burgers" voice actor and comedian Eugene Mirman suffered serious injuries after crashing his car into a toll plaza in New Hampshire.
People of all ages gathered at the McAuliffe-Shepard Discovery Center to watch Artemis II lift off for the moon.
Jaylen Brown scored 43 points, Jayson Tatum had his first triple-double of the season and the Boston Celtics beat the Miami Heat 147-129 on Wednesday night.
The Capron Park Zoo in Attleboro, Massachusetts will remain open for now, but it will come at a cost.
Public schools in Medford, Massachusetts will be closed on Good Friday, April 3, because of staffing shortages
The late notice has left some families struggling to adjust their plans.
"Bob's Burgers" voice actor and comedian Eugene Mirman suffered serious injuries after crashing his car into a toll plaza in New Hampshire.
The Capron Park Zoo in Attleboro, Massachusetts will remain open for now, but it will come at a cost.
David Dube has been charged with murder after allegedly killing his grandmother with a skateboard in Hudson, Massachusetts.
Police in Medway, Massachusetts say two people jumped from a moving vehicle while being chased by U.S. Immigration and Customs Enforcement (ICE) agents Wednesday morning.
Boston's cold and snowy winter might have an effect on this year's pollen allergy season.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Two Massachusetts residents have been diagnosed with measles, the Department of Public Health confirmed Friday.
There's a new drug that can help early morning shift workers stay awake and alert, a study out of Boston found.
As millions of Americans struggle with paying for health care, doctors and health experts discuss how medical care is being eroded by insurers denying necessary tests and treatment, making it "more difficult to be healthy in the United States."
A Dorchester woman says Boston Police opened fire through her closed apartment door and the bullets went into her 5-year-old son's bedroom.
The I-Team has learned the Massachusetts Dept. of Health wants to take away pepper spray and non-lethal restraints from Tewksbury State Hospital safety officers.
Frankie Rodenbaugh died just days after his babysitter allegedly left him in a car, strapped in his seat for hours with no food or water.
A woman went to visit her mother's grave at St. Joseph Cemetery in West Roxbury and was surprised to see the headstone was moved.
In the last four years there were 168 threats made against trial court judges in Massachusetts, according to state records.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Maine Governor Janet Mills' run for Senate comes with an unusual promise - she will only serve one six-year term.
Clover Food Lab, a vegetarian restaurant chain in the Boston area, has let the state know it may have to lay off 182 workers.
The James Beard Awards announced their 2026 finalists. Here are the New England restaurants and chefs up for honors.
Free Jordan's Furniture is one round away thanks to UConn's success in March Madness.
A Framingham, Massachusetts bakery that was well known for its pizza trays has closed for good.
O'Connor's Restaurant & Bar, a well-known Irish pub in Worcester, Massachusetts for decades, is closing for good right before St. Patrick's Day.
Just steps from the water's edge along Lake Winnipesaukee, a spectacular estate mixes modern architecture with breathtaking views.
An innovative craft winery located in downtown Meredith, New Hampshire, Hermit Woods is taking a different approach to winemaking.
Located on the water's edge along New Hampshire's Lake Winnipesaukee, Mill Falls blends elegant luxury with spectacular vistas.
Kohler Store by Supply New England and an interior designer showcases how beauty and functionality can breathe new life into a project.
James Beard-nominated pastry chef and co-founder of Bakey in Boston gives insight on how to make his world-famous babka.
Jaylen Brown scored 43 points, Jayson Tatum had his first triple-double of the season and the Boston Celtics beat the Miami Heat 147-129 on Wednesday night.
Carlos Correa put Houston on top with a three-run homer to lead the Astros to a 6-4 win over the Boston Red Sox to complete a three-game sweep.
Plate umpire Mark Wegner acknowledged he lost track of the count during Cam Smith's nine-pitch walk Tuesday night in the fifth inning of the Houston Astros' 9-2 win over the Boston Red Sox.
Boston College introduced new basketball coach Luke Murray, even though he's not quite ready to full commit to the job yet as his current team is in the Final Four.
Iraq beat Bolivia to qualify for the World Cup and will play Norway in Foxboro.
A small restaurant and convenience store on Nantucket, Massachusetts keeps selling big lottery winners.
Ziggy the dog showed his appreciation for the New Hampshire firefighter who saved his life after a freak accident.
Researchers spotted the season's first North Atlantic right whale mothers and calves in Cape Cod Bay.
Blue whales, the largest animals on Earth, have been spotted not far off the coast of Massachusetts.
The MSPCA-Angell is looking to find homes for 163 rats that were surrendered in Massachusetts.