Here's how the Microsoft outage is affecting Massachusetts RMV services
BOSTON - The global Microsoft outage that has disrupted airlines, banks and other businesses Friday is also affecting service at the Massachusetts Registry of Motor Vehicles.
A software update sent from cybersecurity firm CrowdStrike to Microsoft is causing the problem. Microsoft says it has identified the issue and was working to resolve it.
Here's a look at what RMV services are being impacted.
RMV appointments resumed at 2 p.m.
In-person appointments at the RMV were taking place again as of 2 p.m. But commercial learner's permit and driver's license appointments are canceled all day because of continuing automated testing station issues.
No vehicle inspections in Massachusetts due to outage
Hoping to get your car inspected on Friday? The RMV says "no vehicle inspections can occur" because of the outage.
Online credit card payments being accepted again at RMV
As of 2 p.m., the RMV was able to accept credit cards again for online transactions.
RMV phones working again
If you're trying to call the RMV to find out what services are available, the Registry says now has fully capacity to answer phone calls at its contact center.
Massachusetts road tests today
The RMV says road test appointments are still being held on Friday.
Are RMV services at AAA affected?
The outage affected RMV services at AAA offices as well. The RMV says members are encouraged to contact AAA before going to one of their locations.
