I-Team: Lowe's New Home Improvement Deposit Policy Gives Customers Little Leverage
An attorney says paying nearly all the money on day one of a project gives customers little leverage if something goes wrong.
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An attorney says paying nearly all the money on day one of a project gives customers little leverage if something goes wrong.
A Boston nonprofit that provides afterschool programs for low-income kids says an interior designer took their money, but never delivered.
A Cape Cod man was charged $672.22 through insurance for a knee brace that only costs $125 online.
An I-Team investigation exposed a flaw in a law designed to prevent smoking-related fires.
After several months and phone calls, homeowners could not get any answers about why their rebate checks had not arrived.
In a change of tune, the head of the Registry of Motor Vehicles admitted to state lawmakers on Tuesday that the state agency misfired during the rollout of a new vehicle inspection program.
It has been 28 years and Willie Bennett is still haunted by the memory of Charles Stuart.
A former Quincy police lieutenant convicted of "double dipping" began a one-year sentence in federal prison on Thursday.
The trustees of a South Boston condo association are scrambling to pay the bills after they say a former property manager disappeared with an estimated $200,000 of funds.
The medical license of a New England psychiatrist with a lengthy history of disciplinary action has been immediately suspended, the WBZ I-Team has learned.
A WBZ I-Team investigation found that home improvement giant Lowe's had a company policy that required customers to pay in full for home improvement contracts before any work began.
Lowe's was requiring consumers to pay 100-percent upfront for home improvements and that violated Massachusetts law.
A new technology allows officers to keep track of a fleeing suspect without the dangerous pursuit.
There is supposed to be a law in place to make sure insurance companies don't jack up premiums after minor accidents.
Several years since implementation, the WBZ-TV I-Team found the Veterans Choice program administered by the Department of Veterans Affairs (VA) continues to have issues.
One of the strongest storms we've seen in quite a while will bring rain and snow on Thanksgiving.
If you missed a score from one of the many, many high school football games in Massachusetts from Thanksgiving week, we have them here!
A driver plowed into a Cape Cod restaurant Wednesday morning, injuring two people.
A man was taken to the hospital Wednesday morning after he was electrocuted while putting up holiday in a Wellesley, Massachusetts neighborhood.
After more than two weeks, teachers and students headed back to class Wednesday in two Massachusetts communities after a teacher strike ended.
A new program in Boston is trying to improve the labor and delivery experience for expectant Black mothers and mothers of color, who often find their voices aren't always heard by hospital staff.
The FDA sent a warning letter flagging "significant violations" of manufacturing regulations for Tom's of Maine toothpaste.
Cheese processed at plant in Lena, Illinois, may be tainted by bacteria that can cause serious and fatal infections.
Young or old, Democrat or Republican, a majority of Americans say this presidential election is stressing them out.
Researchers at a Massachusetts hospital have discovered a new sign that could indicate whether someone has a concussion and it's literally a shaking of the head.
Detective Lieutenant Brian Tully was disciplined for failing to supervise investigators who sent inappropriate text messages during Karen Read's investigation.
WBZ-TV's I-Team has uncovered a third attempted land grab by thieves in Massachusetts, this time in West Yarmouth.
Pink cocaine has reportedly made its way to the Boston area, federal investigators told WBZ-TV's I-Team.
Some Winthrop residents are pushing back against a law requiring Massachusetts communities with T access to allow the development of multifamily units to help with the housing crunch. All of it now could soon be up to voters to decide.
A Springfield man says he gave police evidence that points to another suspect in the Boston Strangler investigation - not Albert DeSalvo.
Jon Keller has his annual list of turkeys in the Boston area for Thanksgiving 2024.
Now that Question 2 has passed, removing MCAS as a graduation requirement in Massachusetts schools, what are the standards for high school graduation?
Massachusetts voters approved ballot questions on the auditor's authority and the MCAS, but lawmakers may still tinker with them.
Donald Trump won 75 cities and towns in Massachusetts in the 2024 election. Eleven of them voted Democrat four years ago.
If you were looking for surprises, the 2024 election likely wasn't for you.
The CEO of TJ Maxx says President-elect Trump's tariffs plan could be good for business.
The maker of Bell's Seasoning says its stuffing won't be in stores for Thanksgiving this year.
The Museum of Ice Cream will open its doors this December in Boston's Seaport neighborhood.
It appears Tree House Brewing Company has big plans to expand in Boston, according to filings with the city.
Here's where to find Veterans Day 2024 free food offers and discounts at restaurants in Massachusetts.
Host Rachel Holt talks with their CEO about their distinct connection to Newport and what sets them apart as a "brewstillery."
Newport's Castle Hill Inn is one of the area's most coveted destinations offering visitors spectacular views, luxurious accommodations, and unique dining experiences.
Founded in 2014 with a mission of preserving, celebrating and sharing automotive history, the Audrain Automobile Museum is a must-stop destination for both car enthusiasts and Newport visitors alike.
Host Rachel Holt joins Prezza Mixologist Craig Carpenter in Boston's North End for a hot new twist on a classic cocktail that's bound to be the next big hit.
Chef Delphin Gomes joins host Rachel Holt in the test kitchen to show off his latest creations and the art of merging design with chocolate.
If you missed a score from one of the many, many high school football games in Massachusetts from Thanksgiving week, we have them here!
The Boston Bruins have been generating more scoring chances under Joe Sacco, but still can't seem to put the puck in the net.
The New England Patriots will host the Indianapolis Colts on what will be a throwback Sunday at Gillette Stadium.
The Boston Red Sox missed out on free-agent starter Blake Snell, and are now reportedly shifting focus to lefty ace Max Fried to lead their rotation.
Jake DeBrusk scored a power-play goal in his return to Boston as the Vancouver Canucks beat the Bruins 2-0 on Tuesday night.
Researchers spotted a right whale in Cape Cod Bay exhibiting behavior that is typically seen later in the season.
The Lizzie Borden House in Fall River has landed on USA Today's Top 10 list of the best haunted hotels.
New York City is officially legalizing jaywalking. Is it time for Boston to do the same?
Boston is looking to give new life to the historic bear dens in Franklin Park.
The massive comet that's starting to become visible in the night sky won't stick around for too long.
