Another Road Block In Air Bags Recall
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DALLAS (CBSDFW.COM) - Twenty-four hours after the U.S. government issued an urgent plea to more than 4.7 million people to get the air bags in their cars fixed, consumers are experiencing yet another road block in the process.
The link to the National Highway Traffic Safety Administration website to look up recalled cars by vehicle identification isn't working.
Multiple automakers have recalled vehicles in the U.S. during the past two years to repair air bag inflators made by Takata Corp., a Tokyo-based supplier of seat belts, air bags, steering wheels and other auto parts. Flying shrapnel from exploding airbags has led to four deaths and 30 injuries. The danger is far greater in Texas and other warm weather states where humidity can trigger a blast.
"These airbags are ticking time bombs and any one of them could go off at any time," said Massachusetts Senator Ed Markey, who blames the lapse in customer service on the system.
Calls to an operator on the agency's hotline — 1-888-327-4236 — aren't getting through either. A message tells people "a customer service representative will return your call within one business day."
CBS News has compiled the following list of vehicles impacted by the recall:
Affected Vehicles, by Manufacturer, Impacted by CY 2013 and 2014 Recalls Involving Takata Airbags
Toyota: 778,177 total number of potentially affected vehicles 2002 - 2004 Lexus SC 2003 - 2004 Toyota Corolla 2003 - 2004 Toyota Corolla Matrix 2002 - 2004 Toyota Sequoia 2003 - 2004 Toyota Tundra 2003 - 2004 Pontiac Vibe
Honda: 2,803,214 total number of potentially affected vehicles 2001 - 2007 Honda Accord (4 cyl) 2001 - 2002 Honda Accord (6 cyl) 2001 - 2005 Honda Civic 2002 - 2006 Honda CR-V 2003 - 2011 Honda Element 2002 - 2004 Honda Odyssey 2003 - 2007 Honda Pilot 2006 - Honda Ridgeline 2003 - 2006 Acura MDX 2002 - 2003 Acura TL/CL
Nissan: 437,712 total number of potentially affected vehicles 2001 - 2003 Nissan Maxima 2001 - 2003 Nissan Pathfinder 2002 - 2003 Nissan Sentra 2001 - 2003 Infiniti I30/I35 2002 - 2003 Infiniti QX4 2003 - Infiniti FX
Mazda: 18,050 total number of potentially affected vehicles 2003 - 2004 Mazda6 2004 - Mazda RX-8
BMW: 573,935 total number of potentially affected vehicles 2000 - 2005 3 Series Sedan 2000 - 2006 3 Series Coupe 2000 - 2005 3 Series Sports Wagon 2000 - 2006 3 Series Convertible 2001 - 2006 M3 Coupe 2001 - 2006 M3 Convertible
General Motors: 133,221 total number potentially affected vehicles 2002 - 2003 Buick LeSabre 2002 - 2003 Buick Rendezvous 2002 - 2003 Cadillac DeVille 2002 - 2003 Chevrolet Trailblazer 2002 - 2003 Chevrolet Impala 2002 - 2003 Chevrolet Monte Carlo 2002 - 2003 Chevrolet Venture 2002 - 2003 GMC Envoy 2002 - 2003 GMC Envoy XL 2002 - 2003 Oldsmobile Aurora 2002 - 2003 Oldsmobile Bravada 2002 - 2003 Oldsmobile Silhouette 2002 - 2003 Pontiac Bonneville 2002 - 2003 Pontiac Montana
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