Delta Pushes Back Against Ann Coulter Twitter Rant
NEW YORK (CBS News) -- Delta Air Lines has pushed back at Ann Coulter after the conservative commentator berated the carrier on Twitter over a changed seat assignment.
Coulter began tweeting about the episode Saturday in which she said the airline gave away an "extra room seat" she reserved before a flight from New York to Florida departed. Coulter had booked an aisle seat but got a window seat.
She joked that Delta hires people who seek to be prison guards, animal handlers or East German police.
.@Delta employee questionnaire: What is your ideal job: Prison guard? Animal handler? Stasi policeman? All of the above: HIRED!
— Ann Coulter (@AnnCoulter) July 16, 2017
Delta responded to Coulter on Twitter on Sunday night that it was refunding her the extra $30 she paid for her preferred seat.
"We are sorry that the customer did not receive the seat she reserved and paid for," the airline said in a statement. "More importantly, we are disappointed that the customer has chosen to publicly attack our employees and other customers by posting derogatory and slanderous comments and photos in social media."
On Twitter, it said to Coulter that "your insults about our other customers and employees are unacceptable and unnecessary."
@AnnCoulter We're sorry you did not receive the preferred seat you paid for and will refund your $30. (cont.)
— Delta (@Delta) July 16, 2017
@AnnCoulter Additionally, your insults about our other customers and employees are unacceptable and unnecessary.
— Delta (@Delta) July 16, 2017
She responded by claiming that the amount of time she spent selecting her seat was worth more than $30.
"$30! It cost me $10,000 of my time to pre-select the seat I wanted, investigate type of plane & go back periodically to review seat options," she said.
$30! It cost me $10,000 of my time to pre-select the seat I wanted, investigate type of plane & go back periodically to review seat options https://t.co/eaj1QOpvHq
— Ann Coulter (@AnnCoulter) July 17, 2017
She continued her online rant Monday.
Today's consumer quiz: Why is @delta worse than @united? A: United drags customers off the plane, but soon Delta will have to drag them ON.
— Ann Coulter (@AnnCoulter) July 17, 2017