Local News

Some MTA riders accidentally charged new, higher fare Monday morning

July 31, 2023 / 2:29 PM EDT / CBS New York

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NEW YORK - If you took a subway or bus Monday morning, you may want to check your receipt.

Fare hikes don't start for another three week, but Monday some people were charged the higher amount.

Customers using the the contactless OMNY payment system posted receipts paying $2.90 for a ride, instead of $2.75.

A spokesperson for the MTA said software changes that were supposed to take effect on Aug. 20 were mistakenly put in place Monday.

The transit agency said the problem was fixed around 9 a.m., and anyone charged the extra amount will be reimbursed.

Jesse Zanger

Jesse Zanger is managing editor of CBS New York. Jesse has previously worked for the Fox News Channel and Spectrum News NY1. He covers regional news around the Tri-State Area, with a particular focus on breaking news and extreme weather.