Report Finds PSEG Long Island Computer System Was 'Significant Cause' Of Problems For Customers During Tropical Storm Isaias
UNIONDALE, N.Y. (CBSNewYork) -- A new report says computers caused all the problems for more than 500,000 customers during Tropical Storm Isaias in August.
LIPA's Isaias Task Force released its 30-day report Tuesday, and it found the PSEG Long Island computer system failed and that it was a "significant cause" to the service restoration estimates being off and the work taking much longer.
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The report also finds "better planning" and "sufficient" management controls are required to handle the effects of such a storm.
LINK: Read The Report
According to the report, problems with customer communications and estimated power restoration times should not be repeated.
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