JetBlue Computer Outage Causes Delays For Passengers
NEW YORK (CBSNewYork/AP) -- A computer outage that caused delays for thousands of JetBlue Airways passengers early Monday morning has been resolved, the company said.
JetBlue said it had fixed a systemwide computer problem by 6:15 a.m. Eastern that has caused delays because the airline had to manually check in passengers.
The airline reportedly had to issue handwritten boarding passes to passengers at many airports.
The company said in an email that passengers might experience delays throughout the day. It did not specify how long it would take to work through delays and get operations back to normal.
A list of flights on the website of JFK Airport, JetBlue's busiest airport, showed delays of 60 to 90 minutes for early morning flights and numerous delays but there were shorter delays for more recent flights.
The airline did not immediately respond to inquiries on how many flights were affected, but passengers took to social media to report long lines and delays.
Security line at JFK @jetblue. Still want to charge me for missing my flight? #JetBlue pic.twitter.com/jzEN9CJLJY
— KC Atwood (@KMA_52) March 30, 2015
Irony? #jetblue pic.twitter.com/1vVHBtl7He
— KC Atwood (@KMA_52) March 30, 2015
The exact cause of the outage wasn't clear Monday morning.
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