Bank of America responds to reports of online outages
Bank of America said it has identified a solution following reports of system outages Wednesday.
"Some customers may have been unable to access some of our online and/or mobile banking applications," Bank of America, the country's second-largest bank, said in a statement to CBS News early Wednesday evening. "We have identified the solution and are updating systems now."
"Many customers who experienced difficulty initially are now operating normally," the statement added.
The website Downdectector.com said reports of outages started just after 11:30 a.m. Many customers also posted their complaints on social media.
Some clients may have been unable to access some of our online/mobile banking apps; however many clients are now operating normally.
— Bank of America News (@BofA_News) July 19, 2017
.@BankofAmerica is your online banking down? Can't sign in! pic.twitter.com/9QpqY9gGbc
— Alexa Magdalenski (@AlexaM10122) July 19, 2017
Every @BankofAmerica branch system down across the country. I guess I can't sign my lease tonight. Catch me homeless thanks BoA.
— Sawyeh (@sawyeh) July 19, 2017
@BankofAmerica - I was just told BOA is unable to make transfers, and that BOA is down nationwide? From BOA in Weston, FL
— Kathy G (@kagermain) July 19, 2017
Woulda been nice if the manager at @BankofAmerica woulda told us that their system had been down before we wasted 40 minutes waiting around
— Alex Naumann (@Alex_Naumann) July 19, 2017