Delta Allows Travelers To Connect In Style At Metro Airport With Porsche
By Edward Cardenas
ROMULUS (CBS Detroit) - Some of Delta Air Lines top customers will travel in style and speed between flights at Detroit Metro Airport in Porsche hybrids.
The airline announced Monday that the transfer service, which utilizes Porsche vehicles, has expanded to three additional airports including Detroit Metropolitan Airport.
The service, which began as a trial at Atlanta Hartsfield-Jackson International Airport in 2011, transfers select SkyMiles Diamond Medallion customers from gate-to-gate on the tarmac.
"Our Diamond Medallion customers expect us to have their backs when they fly with us, and we're always pushing the limits of how to transform potential moments of anxiety into opportunities for great experience that solidify their loyalty to Delta," said Cheryl Scheck, director – Customer Experience, in a release. "Our continuing partnership with Porsche gives us hundreds of opportunities to save the day by offering unexpected pick-ups in an even more unexpected vehicle, with a unique surprise and delight to connect them to their destination."
The service cannot be requested or reserved but is provided to Diamond Medallion customers based on a number of factors including the day's flight operations, connections times between flights for customers and a member's status, according to Delta.
Customers added to the priority list for the service by Delta's Elite Services team are greeted at the aircraft boarding door and escorted with their baggage to an awaiting vehicle and on to their connecting gate.
Delta utilizes 19 Porsche vehicles at New York's LaGuardia Airport, Seattle-Tacoma International Airport, Detroit Metropolitan Airport, Atlanta, Los Angeles, Minneapolis-St. Paul and New York-JFK for the services.