Police Officer Helps Keep Chicago Public Transportation System Safe
Police officers help to keep people and property safe from harm and injury. The U.S. Bureau of Labor Statistics projects the employment job outlook to grow by 5 percent from 2012 to 2022. Job interest will continue to grow, but jobs may be competitive depending upon the location.
Jose Chao holds a B.S. in marketing from Northeastern Illinois University. He also took enough criminal justice classes to earn a minor in that field, which came in very handy later; for the last 25 years he has been in law enforcement. Chao shares his thoughts on working in law enforcement, specifically patrolling the public transportation system.
What are the responsibilities of your current role?
"In my current role, I patrol our public transportation system, enforcing all city and state laws as well as observing for suspicious behavior in riders. High visibility can be a deterrent in most instances. Overall, my goal is for all riders to have as safe of a trip as possible. If the public feels safe, you would have accomplished two-thirds of your job for the day."
What is your favorite part of your daily duties?
"My favorite part of my daily duties are the interaction I have with the riders as well as the public. It's a combination of the old Shell Answer Man as well as a tour guide. Where to go and sometimes, more important, where not to go as they proceed towards their destination. It really makes the day go by faster when you are out talking to the public. Sometimes you get a smile and even a laugh when you help an out-of-towner."
Do you feel your education prepared you for your current role?
"I do think my education somewhat prepared me in my current role. Definitely my criminal justice background has helped in my day-to-day work, but I also think my marketing background has helped in my role as a police officer. You have to be able to sell what you're preaching to the public. You have to be quick with the negotiations, like a used car salesman, to gain control of a situation. Then, you have to articulate on paper, as well as in court, so more of your education has to kick in."
Do you have any advice for people who desire to pursue a similar career?
"My advice to people who would like a career in law enforcement is to not only take criminal justice classes, but to also take some public speaking classes. I think you have to be able to convince the public that what you say will help them with their problems, even when they are in doubt. Go out and experience the city. Visit different neighborhoods and see how different nationalities deal with everyday life. There are times that street smarts comes in handy more than book smarts, and it may save your life."
Michelle Guilbeau is a writer, reviewer, teacher and business owner living in Chicago, Illinois. She also has experience in school administration, literacy coaching and is proud founder of CraftKitsForKids.com and MichelleGuilbeau.com Michelle enjoys sharing her knowledge of Chicago, food, travel, education and parenting issues with her readers. Her work can be found on Examiner.com.