CVS Fires Workers Who Called Police On Customer Using Coupon

CHICAGO (CBS) -- CVS Pharmacy has fired two store workers, who called police and kicked out a customer who was trying to use a coupon.

"We have completed our investigation, and as a result the two store colleagues who were involved in the incident are no longer employed by CVS Health," CVS spokesman Mike DeAngelis said in a statement. "We have notified Ms. Hudson and again apologized for the incident.

Customer Camilla Hudson shot video of a worker calling police at the CVS at 6150 North Broadway.

She said she tried to use a manufacturer's coupon, but the clerks never scanned it, said the coupon was fraudulent and asked her to leave.

"I feel very confident in saying that race, and possibly gender, I don't know but issues that were not related to anything I said or did or any way I functioned in that space as a customer. There were other issues at play."

The coupon turned out to be legitimate.

 

Read more
f

We and our partners use cookies to understand how you use our site, improve your experience and serve you personalized content and advertising. Read about how we use cookies in our cookie policy and how you can control them by clicking Manage Settings. By continuing to use this site, you accept these cookies.