Southwest Suspended Operations Friday Morning To Check Software, Creates Delays For Passengers Out Of BWI
BALTIMORE (WJZ) -- A computer outage grounded Southwest flights across the country and at BWI Thurgood Marshall Airport for about 50 minutes early Friday morning.
The airline said its teams were working to ensure an overnight software update was working, however it created about a 40 minute delay for passengers, in an email to WJZ.
Hi there, Michael. We're truly sorry for the delays this morning. Our Network Operations Control Team is aware of the issue and are working diligently to get you on your way as quickly as possible. We appreciate your patience while we work through this. -Rocky
— Southwest Airlines (@SouthwestAir) February 22, 2019
As of 6 a.m., BWI said it was back to normal operations, but some customers reported delays.
Southwest reports there were no cancellations related to the software update.
A winter weather system out West has cancelled 80 out of 4,000 flights for Southwest Friday, the ariline reports.
If you are flying Southwest Friday, make sure to check your flight status before heading to the airport.
A mix of @SouthwestAir flights departing & arriving at @BWI_Airport are rescheduled or on time following a network problem that they say has since been resolved. @wjz #WJZ pic.twitter.com/EKbGmdxjgi
— Tracey Leong (@TraceyLeong) February 22, 2019
Some @SouthwestAir passengers at @BWI_Airport tell #WJZ their flights were delayed, but they're unsure if it's linked to the nationwide computer glitch Southwest experienced this morning. @wjz pic.twitter.com/tHv7VRXRBO
— Tracey Leong (@TraceyLeong) February 22, 2019
If you are flying Southwest Friday, make sure to check your flight status before heading to the airport.
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