Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon
Details on Verizon cell phone outage
A widespread Verizon outage hit the U.S. on Wednesday, leaving thousands of customers without service. CBS News' Karen Hua has more.
Verizon cell phone outages reported across U.S.
More than 150,000 Verizon users across the country are experiencing outages. Verizon said, in part, "Our Engineers are engaged and are working to identify and solve the issue quickly."
Verizon CEO Dan Schulman says the company is cutting 13,000 jobs
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon reveals new app, support upgrades
Verizon is unveiling what it dubs the "most significant customer experience transformation" to date, which includes a new app and a major upgrade to customer support. Sowmyanarayan Sampath, CEO of Verizon's Consumer Group, joins "CBS Mornings" to break down the changes. (Sponsored by Verizon)
Potential Starlink-FAA deal raising concerns
President Trump has promised that Elon Musk will not participate in conflicts of interest. Nevertheless, Democratic lawmakers are expressing concerns over Musk's Starlink and efforts underway that might allow it to take over a $2.4 billion contract between the FAA and Verizon. Politico aviation reporter Oriana Pawlyk joins "America Decides" to discuss.
Musk's Starlink in line for deal with FAA for air traffic control upgrade
The FAA is testing Elon Musk's Starlink satellite internet service. That could raise a possible conflict of interest, experts say.
Emergency communications after Helene
When critical infrastructure like utility lines and cell phone towers go down, emergency response teams from telecom providers like AT&T and Verizon step in with an arsenal of equipment ensuring first responders can communicate in a disaster zone. Here's how that's helping in the aftermath of Hurricane Helene.
U.S. probing telecom hack linked to China
U.S. officials are investigating an apparent China-linked hack of major American telecommunications companies. CBS News homeland security and justice reporter Nicole Sganga has the details.
Verizon wireless customers experience second outage in one week
Verizon wireless suffered another outage Monday, but it was resolved within minutes.
Verizon's network is back up. Here's a fix if your phone isn't working.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers report widespread outages
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Some Verizon customers can claim part of $100 million settlement. Here's how.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
How to reach 911 when cell service fails?
The massive AT&T outage that left more than 1.5 million users without service for hours this month raised the question of how emergency services, usually reached by dialing 911, could be contacted during cellphone outages. Aaron Gregg, a business reporter for the Washington Post, joins CBS News with a look at the options in case of an emergency.
AT&T customers report widespread outage
More than 70,000 AT&T users are reporting wireless service interruptions Thursday, according to the website Downdetector.com, with some emergency services being affected as well. CBS News correspondent Nancy Chen has more.
Nationwide outage impacts AT&T customers
Tens of thousands of AT&T customers across the U.S. were impacted by a cell service outage Thursday. Jo Ling Kent reports.
Beyoncé announces new album during 2024 Super Bowl
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Nokia plans to set up first 4G network on the moon
The phone company's network will support discoveries that could lay the groundwork for a human colony on the moon.
NewYorker.com's Nick Thompson sat down with FCC Chairman Tom Wheeler to discuss the commission's new regulations on Internet service providers
NewYorker.com's Nick Thompson sat down with FCC Chairman Tom Wheeler to discuss the commission's new regulations on Internet service providers.
Airlines warn 5G to cause cancellations
Verizon and AT&T will roll out 5G service Wednesday after a delay to create buffer zones around airports. Airlines still warn that hundreds of thousands of flights could be canceled starting this week without further federal action. CBS News transportation correspondent Errol Barnett reports from Reagan national airport.
5G launches amid warnings from airlines
Verizon and AT&T are launching their 5G service nationwide, but are delaying the rollout at some airports on Wednesday as airlines continue to warn of flight cancellations and delays. CBS News congressional correspondent Kris Van Cleave reports from Denver International Airport.
FAA clears Verizon, AT&T to activate more 5G towers
An estimated 90% of U.S. commercial aircraft are approved to operate in 5G-deployed areas, according to the FAA.
What customers should know about the AT&T-Verizon 5G rollout
The telecom carriers are expanding their high-speed networks to bring faster service to more parts of U.S.
5G will disrupt flights, airlines say
Major U.S. airlines warn the rollout of new 5G networks could potentially ground and delay planes, as AT&T and Verizon plan to launch 5G towers near airports across the country. CBS News correspondent Kris Van Cleave reports on how airlines are being affected and CBS News MoneyWatch reporter Irina Ivanova joins CBSN to discuss the technology.
DHS shutdown begins as funding expires without a deal in Congress
It's the second time in as many weeks that government funding has lapsed as Democrats and the White House remain at an impasse over immigration enforcement policies.
What services will be affected by the DHS government shutdown?
Funding for the Department of Homeland Security expired at the end of the day Friday. Here's what will be affected.
Nancy Guthrie search activity ramps up near her home in Tucson, Arizona
The FBI and sheriff's department have been searching Nancy Guthrie, the mother of "Today" show co-host Savannah Guthrie, for nearly two weeks.
Arizona sheriff in Nancy Guthrie search defends sending DNA to Florida lab
Pima County Sheriff Chris Nanos said the results that investigators have received from DNA testing in the Nancy Guthrie case so far haven't led to a suspect.
ICE agents on leave for lying under oath in Minneapolis shooting investigation
Todd Lyons, the acting head of Immigration and Customs Enforcement accused two federal agents of lying under oath regarding the mid-January shooting of a Venezuelan national in Minneapolis.
Trump vows to require voter ID in midterms "whether approved by Congress or not"
He said there should also be proof of citizenship and a ban on mail-in ballots, with some exceptions.
Ilia Malinin misses Olympic medal after falling in free skate, finishes 8th
In a shocking twist at the 2026 Winter Olympics, American figure skater Ilia Malinin didn't make it to the podium after falling twice during the free skate. Kazakhstan's Mikhail Shaidorov took home the gold.
Tillis suggests Warsh faces long Fed chair nomination process
GOP Sen. Thom Tillis of North Carolina says he won't support the confirmation of any Fed nominee until the Justice Dept.'s investigation into chairman Jerome Powell is resolved.
U.S. women's curling team slides to victory over Canada in an Olympic first
The U.S. women's curling team was surprised to learn that their defeat of Canada marked an Olympic first.
U.S.
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Nancy Guthrie search activity ramps up near her home in Tucson, Arizona
The FBI and sheriff's department have been searching Nancy Guthrie, the mother of "Today" show co-host Savannah Guthrie, for nearly two weeks.
U.S. women's curling team slides to victory over Canada in an Olympic first
The U.S. women's curling team was surprised to learn that their defeat of Canada marked an Olympic first.
"We were all scared," says child who ran as ICE operation unfolded near school bus stop
Dylan, who is a U.S. citizen, told CBS News the day seemed normal — until he heard his classmates suddenly start shouting "ICE."
U.S. women's hockey tops Italy 6-0 to advance to Winter Olympics semifinals
Kendall Coyne Schofield scored twice and top-seeded United States routed Olympic host Italy 6-0 in a lopsided, festive and sometimes chippy women's hockey quarterfinal at the Milan Cortina Games.
After 33 years on the route, a New Jersey mailman who loved helping people retires
For the past 33 years, Joe DiTore has really delivered for people in Demarest, New Jersey, both in their mailboxes and their personal lives.
MoneyWatch
More MoneyWatch
January CPI report is the best inflation news in months. Here's why.
The inflation reading, the lowest since May 2025, shows grocery, gas and rent prices are cooling.
Amazon ends Flock partnership after backlash over Super Bowl ad
Amazon's Ring unit touted a "search party" service in its Super Bowl ad, but one critic called the app a "surveillance nightmare."
Can TrumpRx help you save money on drugs? Here's what experts say.
The Trump administration's new discounted drug platform isn't a game-changer for consumers, health care experts said.
Romance costs more this year as inflation lifts Valentine's Day gift prices
Love is biting consumers this year amid the rising cost of flowers, chocolates and other Valentine's Day staples.
CPI rose at an annual rate of 2.4% in January, cooler than expected
Inflation came in below economists' forecasts and slowed from December's 2.7% annual rate.
Politics
More Politics
DHS shutdown begins as funding expires without a deal in Congress
It's the second time in as many weeks that government funding has lapsed as Democrats and the White House remain at an impasse over immigration enforcement policies.
Why is the U.S. government exploring using high-energy lasers near the border?
The FAA imposed a surprise flight ban over El Paso earlier this week amid disagreements within the U.S. government over the use of a high-energy laser against drones at the border.
White House files most detailed plans yet for Trump ballroom, East Wing renovation
The filing includes new renderings of the new East Wing, relative to other buildings close to the ballroom and from vantage points near the U.S. Capitol, Jefferson Memorial and points around the White House campus.
Trump vows to require voter ID in midterms "whether approved by Congress or not"
He said there should also be proof of citizenship and a ban on mail-in ballots, with some exceptions.
Tillis suggests Warsh faces long Fed chair nomination process
GOP Sen. Thom Tillis of North Carolina says he won't support the confirmation of any Fed nominee until the Justice Dept.'s investigation into chairman Jerome Powell is resolved.
HealthWatch
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Measles cases at university in Florida soar to nearly 60
Twenty one states in the U.S. have confirmed cases of measles.
Can TrumpRx help you save money on drugs? Here's what experts say.
The Trump administration's new discounted drug platform isn't a game-changer for consumers, health care experts said.
Moderna says FDA refuses its application for new mRNA flu vaccine
The Food and Drug Administration is refusing to consider Moderna's application for a new flu vaccine made with mRNA technology, the company said.
What to know about a new study on coffee, tea and dementia risk
CBS News medical contributor Dr. Céline Gounder said the results of the study on coffee drinkers having lower risk of dementia should be taken "with a massive grain of salt."
Thousands of mothers were flagged to police over flawed drug tests at childbirth
The Marshall Project found more than 70,000 cases referred to law enforcement over allegations of substance use during pregnancy — and that's a significant undercount.
World
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U.S. women's curling team slides to victory over Canada in an Olympic first
The U.S. women's curling team was surprised to learn that their defeat of Canada marked an Olympic first.
U.S. women's hockey tops Italy 6-0 to advance to Winter Olympics semifinals
Kendall Coyne Schofield scored twice and top-seeded United States routed Olympic host Italy 6-0 in a lopsided, festive and sometimes chippy women's hockey quarterfinal at the Milan Cortina Games.
Ilia Malinin misses Olympic medal after falling in free skate, finishes 8th
In a shocking twist at the 2026 Winter Olympics, American figure skater Ilia Malinin didn't make it to the podium after falling twice during the free skate. Kazakhstan's Mikhail Shaidorov took home the gold.
Fugitive arrested after arriving at Olympics to watch hockey
A man who was wanted by Italian authorities for a series of 2010 thefts was arrested when he arrived at the Olympics on Wednesday.
CEO of Dubai's largest port replaced after ties to Epstein revealed
Sultan Ahmed bin Sulayem, CEO and chairman of Dubai's DP World, appears in the Epstein files more than 4,700 times, according to the Justice Dept.
Entertainment
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Entertainment
"Sinners" cinematographer could make history
"Sinners" cinematographer Autumn Durald Arkapaw says she doesn't want the audience to notice her work because "you wanna make it so good it feels like a dream." The Oscar nominee is the first woman of color nominated in the cinematography category and only the fourth woman ever. It's the only Oscars craft category never won by a woman. She talks about her career journey to this historic moment.
Constance Zimmer on "The Lincoln Lawyer"
Constance Zimmer, who stars in the new season of "The Lincoln Lawyer," talks about how she channels her powerful character in the series and why it's important for her to always make her characters relatable.
James Van Der Beek dies after cancer battle
James Van Der Beek, known for starring in "Dawson's Creek" and "Varsity Blues," died Wednesday at the age of 48 after a battle with colorectal cancer. Vladimir Duthiers reports on the beloved actor's career.
"Dawson's Creek" co-stars remember James Van Der Beek: "One in a billion"
Katie Holmes and Busy Philipps are among the "Dawson's Creek" cast members sharing memories of James Van Der Beek after his death at age 48.
James Van Der Beek of "Dawson's Creek" dies at 48
James Van Der Beek, star of "Dawson's Creek" and "Varsity Blues," has died at age 48, according to his publicist and a post from his wife on social media. Carter Evans has more on his life and career.
Technology
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Technology
Viral essay urges people to prepare for AI
If you've been on social media this week, you've likely seen an ominous warning about artificial intelligence in your feed: "Something big is happening." An essay from the CEO of an AI company, Matt Shumer, likens the current moment to February 2020, right before the start of COVID. Nate Soares, co-author of "If Anyone Builds It, Everyone Dies," joins to discuss.
Amazon ends Flock partnership after backlash over Super Bowl ad
Amazon's Ring unit touted a "search party" service in its Super Bowl ad, but one critic called the app a "surveillance nightmare."
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
FTC warns Apple's Tim Cook over alleged political bias in Apple News app
The Federal Trade Commission sent a letter to Tim Cook one day after President Trump circulated a report raising questions about Apple News' practices.
Russia blocks WhatsApp as it pushes state-backed alternative on citizens
The messaging platform WhatsApp says Russia has "attempted to fully block" its service inside the country, "to drive people to a state-owned surveillance app."
Science
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Science
Impact of climate change on Winter Olympics
The Winter Olympics in Milan need artificial snow due to climate change and warmer weather. Athletes say man-made snow makes terrain more difficult and unpredictable. Rob Marciano reports on its impact.
Scientists "quite surprised" to find one polar bear population thriving
After decades monitoring polar bears in Norway's far north, researchers say the animals have proven incredibly adaptable, but there are no guarantees for the future.
Mysterious dark matter seen in new map of distant galaxies
Dark matter doesn't absorb or give off light so scientists can't study it directly. But they can observe how its gravity warps and bends the star stuff around it.
Cow develops technique to scratch herself
"CBS Saturday Morning" learns more about Veronika, the clever cow who figured out multiple ways to scratch herself with a broom. It was the first time a cow was seen using a tool.
Almanac: January 18
"Sunday Morning" looks back at historical events on this date.
Crime
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Nancy Guthrie search activity ramps up near her home in Tucson, Arizona
The FBI and sheriff's department have been searching Nancy Guthrie, the mother of "Today" show co-host Savannah Guthrie, for nearly two weeks.
Latest on Guthrie search
The FBI is now calling the "subject" in the surveillance video of Nancy Guthrie's front porch a suspect. The agency has also released its first description of the 84-year-old's alleged kidnapper. CBS News reporter Andres Gutierrez has the details.
Arizona sheriff in Nancy Guthrie search defends sending DNA to Florida lab
Pima County Sheriff Chris Nanos said the results that investigators have received from DNA testing in the Nancy Guthrie case so far haven't led to a suspect.
Girl looking for a date to a school dance was murdered a week later
Mary Kay Heese, 17, was found stabbed to death in a field in March 1969. Fifty-five years later, a suspect was arrested — someone who had been on investigators' radar for decades.
Sheriff on nonuse of FBI lab in Guthrie case
The Pima County Sheriff's Department is using a third-party lab to process DNA in the Nancy Guthrie case rather than leaning on the FBI in Quantico. Sheriff Chris Nanos explained the decision to CBS News correspondent Jonathan Vigliotti.
Space
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Space
SpaceX launches crew to ISS
NASA and SpaceX launched a new mission to the International Space Station with four crew members on board to replace the team that returned last month due to a medical issue with one member. Mark Strassmann has more.
SpaceX launches space station crew on 8-month mission
The two-woman, two-man crew is replacing four other station fliers who came home early last month due to a medical issue one was having.
NASA, SpaceX mission prepares for launch
NASA and SpaceX say they have completed their final reviews and are ready to launch a crewed mission to the International Space Station on Friday. Retired NASA astronaut Leroy Chiao joins "The Daily Report" to discuss.
ULA rocket has booster problem while launching classified Space Force payloads
A United Launch Alliance Vulcan rocket carrying classified Space Force payloads suffered a booster problem but apparently made an otherwise "nominal" ascent to space, the company said.
New space station crew eager for Wednesday launch
The new crew will replace four station fliers who returned to Earth ahead of schedule last month due to a medical issue.
Latest Galleries
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Notable Deaths in 2026
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Evidence in the Barbara Kendhammer case
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
The life & near death of prizefighter Christy Salters-Martin
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Timeline: The disappearance of George Smith
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Who is Alix Tichelman?
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Latest CBS News Videos
More Latest CBS News Videos
Latest CBS News Videos
Pool maintenance at Nancy Guthrie's home
Activity at Nancy Guthrie's home on Friday included pool maintenance in her backyard. Earlier in the week, a delivery driver accidentally tried to drop off a pizza at the front door. Former FBI special agent Jeff Harp and former FBI supervisory special agent Dennis Franks join CBS News to discuss.
Former NYPD detective says Nancy Guthrie case is complex
Federal authorities are offering a $100,000 reward for any information leading to an arrest of the possible kidnapper or something that would lead to Nancy Guthrie's location. Former New York City police detective Herman Weisberg, joins "The Daily Report" to discuss.
Former NYPD detective on Nancy Guthrie case
Retired FBI hostage negotiator and special agent Chip Massey joins "The Daily Report" to discuss the Nancy Guthrie investigation.
Beloved mailman retires after 33 years of service
For the past 33 years, Joe DiTore has really delivered for people in Demarest, New Jersey, both in their mailboxes and their personal lives. Steve Hartman has the story "On the Road."
True crime podcaster on Nancy Guthrie case
The FBI has now doubled the reward for any information leading to the 84-year-old mother of "Today" show co-host Savannah Guthrie or an arrest in the case. True Crime Arizona podcast host Briana Whitney and Eric O'Neill, a former FBI counterintelligence operative, join "The Daily Report" to discuss the case. Plus, CBS News' Anna Schecter answers viewers' questions.