Watch CBS News

FedEx misses Christmas Eve deliveries, blames weather and procrastinators

Shipping giant FedEx predicted record-breaking deliveries this holiday season
FedEx employees work overtime to deliver holiday gifts on time 01:51

Unlike Santa Claus, Federal Express is conceding it won't be able to make all its scheduled deliveries on Christmas Eve.

FedEx is hoping to ease the disappointment by delivering packages on Christmas Day and opening counters at its Express offices across the U.S. so customers can pick up the gifts themselves.

The carrier blames the delayed shipments on inclement weather in parts of the U.S. and a last-minute surge of holiday shopping.

The counters at the Express offices will be open Friday from 9 a.m. to 1 p.m. FedEx's other offices will be closed.

Household deliveries will be given top priority on Friday.

Customers can find out if their delayed shipment is scheduled for Christmas day delivery or available for pick up by checking at fedex.com or calling 800-463-3339.

View CBS News In
CBS News App Open
Chrome Safari Continue
Be the first to know
Get browser notifications for breaking news, live events, and exclusive reporting.